What does a reservationist database include?

What does a reservationist database include?

• A. The client's favorite table, favorite waiter, last visit, and so on
• B. The client's home address and phone number only
• C. The menu preferences for every visit
• D. The daily special notes for the week

Answer: (D)

Reservation databases are designed to help front desk staff prepare for each guest by providing timely, operational information they need during service. The best fit here is weekly notes about daily specials because these are time-sensitive details that the reservationist can reference to inform guests, upsell appropriately, and coordinate with the kitchen and servers for that week’s offerings. Personal details like contact information or past visits are useful, but they don’t drive day-to-day service decisions as directly as knowing what specials are available. Menu preferences or favorite tables may appear in guest records, but they aren’t the primary, repeatedly updated element that a reservationist needs to manage each day, whereas weekly daily special notes directly affect how the staff interacts with guests during reservations and service.

Reservation databases are designed to help front desk staff prepare for each guest by providing timely, operational information they need during service. The best fit here is weekly notes about daily specials because these are time-sensitive details that the reservationist can reference to inform guests, upsell appropriately, and coordinate with the kitchen and servers for that week’s offerings. Personal details like contact information or past visits are useful, but they don’t drive day-to-day service decisions as directly as knowing what specials are available. Menu preferences or favorite tables may appear in guest records, but they aren’t the primary, repeatedly updated element that a reservationist needs to manage each day, whereas weekly daily special notes directly affect how the staff interacts with guests during reservations and service.